Turn customer messages into complete job enquiries.
Many new customers first contact you through WhatsApp, Facebook, phone or your website. Instead of going back and forward asking what they need, where the job is, when they want it done and for photos, send them one simple enquiry link. They complete the details once, and the organised enquiry arrives in your Trades Dashboard.
What usually happens now?
A customer sends you a WhatsApp or Facebook message: “Hi, can you give me a price?”
You then have to ask what they need done, where the job is, when they want it done and often ask them to send photos. The information ends up spread across messages, calls, screenshots and notes.
With ABO Trades Edition, you reply with one enquiry link. The customer fills in the details and you receive one complete, organised job enquiry.
This is the link your customer opens. It collects the useful information for your trade before you have to chase it.
✓ Enquiry sent
That's the customer's part finished.
See what the business owner receives
Sarah's enquiry is now organised in your Trades Dashboard and ready to action.
This is your side. Sarah's enquiry has arrived with the information she just entered.
1 new job enquiry
A customer is waiting for you to respond.
This is the full enquiry as you would receive it in your dashboard.
Customer details and the original enquiry have followed you here automatically.
Everything you gathered is together.
No hunting through WhatsApp, Notes and your photo library when you sit down to price the work.
The enquiry becomes the job.
No new record to type. Customer details, address, notes, measurements and materials carry forward.
Job complete ✓
Customer photos
Keep them if useful, or remove them when you no longer need them.
Happy customer?
With a public Google or Facebook review link configured, ABO can prepare a WhatsApp review request without needing access to those accounts.
How would this fit into your business?
This is more information only — there is no commitment. You keep WhatsApp, Facebook and your existing website, but give new customers one consistent way to provide the job information you need.
WhatsApp / WhatsApp Business
Send your enquiry link when somebody messages you, or add it to a WhatsApp Business greeting or quick reply.
Your link opens your own branded enquiry form. I provide this link for your business, ready to use in WhatsApp, Facebook, text or anywhere else customers contact you.
Put the same link on your business page or send it to people who contact you through Messenger.
Existing website
An Enquiry or Request a Quote button can be added to your existing website and linked directly to your own enquiry form. No ABO website required.
Google, text or email
Share the same link wherever customers find or contact you.
One way in. One organised workflow.
Customer contact → enquiry → DASH notification → contact / visit → notes & measurements → quote → job → complete.
ABO Trades Edition is configured around your business, trade and way of working.